Exchange Policy

We currently do not offer direct exchanges. 

If you decide you’d like a different size, colour, or style, please go ahead and place a new order for the item. This allows you to receive your new product faster, without the extra wait time often associated with exchanges.

You can then return the original item under our return policy for a refund of the original order. Make sure the product you’re returning meets our return criteria: it must be unused, unaltered, and in its original condition with all tags and packaging intact.

If you have any questions or concerns, please contact us at support@altlyte.com or visit altlyte.com for assistance. We appreciate your understanding and thank you for choosing Altlyte!